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Where There’s Slack There’s Lack - 1 of 8
SYSTEM #1: THE WEEKEND SERVICE SYSTEM
Let’s start this Wednesday series “Where There’s Slack There’s Lack” by looking from the outside in – meaning we’ll work from the systems that are most obvious/ directly influence your people to the ones that are meant more to keep you and your team on track. We’ll jump in with the Weekend Service System…
Also known as the Worship Planning System, the Weekend Service System is what helps you plan, implement and evaluate your weekend service(s). You know that your weekend service is the front door to your church. The way you plan, implement and evaluate your music, preaching, transitions, offering, etc. is key. This is game day… the day you need to be at your best… the day you need to be totally reliant on God… the day you need to have some assurance that things are going to go just like they should so that people will have the best possible opportunity to encounter God. If you slack in prepping for your weekend service(s), the lack will be obvious. So think about it:
When was the last time you watched a “game tape” (a tape of a recent service)? How have you been evaluating each service to make sure the next one is even better?
When was the last time you really communicated with your worship leader?
If you don’t pay close attention to the details of your worship service, it will atrophy. Yep, that’s just another way of saying that if you slack there will be lack.
I challenge you to spend this week digging into your Weekend Service System. Think about how you can make your service better. Evaluate everything. Give attention to the areas you’ve been neglecting. The worst thing you can do is let your service run on auto-pilot. God is always up to something new. Make sure you are in a position to magnify whatever that is!
We’ll pick up with a new system next Wednesday! Enjoy the rest of the blog between now and then… and if you haven’t already, make sure you download the free Church Systems Report by clicking here.
Nelson
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Two Saturday Communication Quotes
“By all means, show don’t tell . . . reveal your personality . . . be the message rather than narrating it, but above all, be authentic.” - Dr. Frank Luntz, author, Words that Work
“A great line isn’t spoken, it is delivered.” - Jack Klugman, actor
Is it possible to replace the word ‘line’ with the word ’sermon’ in the quote from Klugman above? Just wondering… Have a great Saturday!
Nelson
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Words that Work - Part 4 of 4
Happy Independence day to everyone here in the US! Today, I wrap up my four part communication series based on the excellent book Words that Work by Frank Luntz with this selection where Luntz quotes the famous novelist George Orwell.
George Orwell language rules:
1. Never use a metaphor, simile, or other figure of speech which you are used to seeing in print.
2. Never use a long word where a short one will do.
3. If it is possible to cut a word out, always cut it out.
4. Never use the passive where you can use the active.
5. Never use a foreign phrase, a scientific word, or a jargon word if you can think of an everyday English equivalent.
6. Break any of these rules sooner than say anything outright barbarous.Not a bad list for those of us who work on ’sermons’ each week!
I hope you’ve enjoyed this series of posts. Again, I highly recommend you pick up a copy of Dr. Luntz’ book. You can order it here through Amazon.com.
Nelson
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Words that Work - Part 3 of 4
On Tuesday, I started a series of lessons from the book Words that Work by Frank Luntz by giving you his first four rules of communication. Here are rules five through nine:
Rule Five…Novelty: Offer Something New
Words that work often involve a new definition of an old idea. (In preaching the goal is not to have a ‘new idea’ but to share the ‘old ideas’ in new ways.) There’s a simple test to determine whether or not your message has met this rule. If it generates an “I didn’t know that” response, you have succeeded.
Rule Six…Sound and Texture Matter
Says (Aaron) Sorkin: “The greatest speech of all time is ‘I Have a Dream.’ You read the speech and it’s perfect. Listen to the speech, it gets more perfect. The way as the speech moved on, the phrase ‘I have a dream’ stopped being the beginning of each stanza and began being the end, ‘That one day, we will be judged not by the color of our skin, by the content of our character, I have a dream.’ That’s what jazz musicians do. They take a phrase and they move it. It was phenomenal delivery.”
Rule Eight…Visualize
The word: imagine. Whether it’s the car of your dreams or the candidate of your choice, the word imagine is perhaps the single most powerful communication tool because it allows individuals to picture whatever personal vision is in their hearts and minds.
Rule Nine…Ask a Question
“Is it live, or is it Memorex?” “Where do you want to go today?” (Microsoft) “Can you hear me now?” (Verizon Wireless) “Got Milk?” In his work, (Tony) Schwartz found that people reacted best to language and messages that were participatory—allowing the receiver to interact with the message and the messenger.Rule Ten…Provide Context and Explain Relevance
You have to give people the “why” of a message before you tell them the “therefore” and the “so that.”
Some people call this framing.This is no doubt the best book on communication that I’ve read in the last year. How about you? What’s the best communication book have you read lately? Feel free to share your comments below.
Nelson
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Words that Work - Part 2 of 4
Here are some more insights on communication from the book Words that Work by Frank Luntz… Take a look at a few of my favorite quotes from the book:
“It’s not what you say, it’s what people hear.”
“The key to successful communication is to take the imaginative leap of stuffing yourself right into your listener’s shoes to know what they are thinking and feeling in the deepest recesses of their mind and heart.”
“Words that work, whether fiction or reality, not only explain but also motivate. They cause you to think as well as act.”
And I’ll conclude today’s post with this quote from the book by former Reagan speechwriter Peggy Noonan:
“Your style should never be taller than you are.”
Nelson
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Words that Work - Part 1 of 4
Today I’m starting a four part communication series on lessons I have learned from the book WORDS THAT WORK by
Frank Luntz. Although this book is about two years old (a revised updated paperback version is scheduled for release next month), it’s one of the best I’ve read on the topic of communication. While it focuses on political and corporate communication, the lessons for pastors and church leaders are easy to extract. I recommend that you read and study this book. Here are four of the rules he offers for good communication:Rule One…Simplicity: Use Small Words
Avoid words that might force someone to reach for the dictionary…because most Americans won’t.Rule Two…Brevity: Use Short Sentences
Rule Three…Credibility Is As Important As Philosophy
Rule Four…Consistency Matters
Message consistency builds customer loyalty. Ronald Reagan was the only politician I ever saw who seemed to enjoy saying the same words over and over again as though it was the first time he had ever spoken them.Are you violating any of these rules in your speaking, preaching or church communication? More tomorrow.
Nelson
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